Shipping Policy

Last Updated: September 22, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is confirmed. You will receive a confirmation email with your order details once your order is placed.

2. Shipping Time

Estimated delivery times vary by destination and shipping method:

Standard Shipping: 3–7 business days for domestic/local delivery; 7–20 business days for international delivery.
Expedited Shipping: 5–12 business days.

Please note that delivery times are estimates and may be affected by customs clearance, courier delays, bad weather, courier peak seasons, or other factors outside our control. We are not responsible for losses caused by shipping delays.

3. Shipping Fees

Shipping costs are calculated and displayed on the checkout page before you finish payment, based on your delivery address, order weight, and the shipping method selected. Free-shipping service is only valid for orders reaching the minimum order value shown on our website.

4. Shipping Address

Please double-check your shipping address before submitting your order. We cannot modify delivery information after the package has been dispatched. We are not responsible for packages delivered to an incorrectly provided address.

5. Order Tracking

Once your order is shipped, we will provide you with a tracking number via email. You can track your package using the carrier’s tracking system. If your tracking status has no update for over 7 business days, please contact our customer service.

6. Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Please check local import regulations before placing your order.

7. Lost, Damaged, or Stolen Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue. Once the courier marks the parcel as successfully delivered to your address, we take no responsibility for lost or stolen goods. If the carrier confirms the package is lost in transit, send us your order number, and we will offer follow-up solutions.

8. Undeliverable and Refused Parcels

Packages refused by recipients or undeliverable for customer-side reasons will be sent back to our warehouse. The original shipping fee will not be refunded, and you will need to pay an additional shipping fee for reshipment.

9. Contact Us

For any shipping-related questions, please contact us at: a544fds@outlook.com

Privacy Policy

Last Updated: September 22, 2026

We value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal identification information: name, email address, shipping address, billing address, and phone number when you place an order or create an account.
Payment information: payment card details are processed by our third-party payment providers. We do not store complete card numbers on our servers.
Usage data: browser type, device information, pages visited, time spent on the site, and other analytics data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and delivery.
Communicate with you about orders, returns, and customer service.
Improve our website, products, and customer experience.
Send promotional emails only if you have opted in to receive them.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember your preferences. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.

4. Sharing of Information

We do not sell your personal information. We may share your information only with trusted third parties who assist us in operating our business, including:

Payment processors (to complete transactions).
Shipping carriers (to deliver your orders).
Analytics providers (to understand website usage).

These parties are obligated to protect your information and use it only for the purposes we specify.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Object to or restrict certain processing of your data.
Data portability.

To exercise any of these rights, contact us at: a544fds@outlook.com

7. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: a544fds@outlook.com